Worker Guide‎ > ‎08 Management‎ > ‎Liability‎ > ‎

Incident Reporting Guidelines

If you are unsure or have a question, contact your Supervisor or a State Staff Member.

Reporting
Issues to report and NOT Investigate
  • Elder Abuse
  • Disabled Abuse
  • Child Abuse
Dealing with the Need to Report
  • If you must report, you will report – we will comply with the law.
  • You must report within 24-48 hours.
  • Not under obligation to investigate or probe. Best not to – let those trained do any investigation.
  • If person makes you aware of abuse that happened when they were a child:
    • Empathize
    • What happened is not their fault
    • Good for them to bring this forward
    • Not a counselor but want to support
    • If they share details, you will have to report to authorities – designed to help protect other potential victims.
    • Offer to support as they report to authorities
    • Suggest they seek counseling and direct to resources.

Who to Report to
  • FIRST – report situation to State Staff and Regional Leadership.
  • Local Authorities
  • Child Protective Services
Document the Report
  • Who contacted the authorities.
  • When the report was made
  • Get case number and name of person you made the report to.


Investigating
Issues to Investigate
  • Inappropriate behavior (Adult to Adult)
  • Sexual Harassment
  • Discrimination
  • Conflicts between people (employee and non-employee)
When Investigating, Use CPR To.......
  • Protect confidentiality as much as possible.
  • Stabilize the situation – assess for immediate action
  • Take time to do it right!
  • Show empathy but don’t take sides
  • Include other BSM leaders in the investigation (witness).
  • Communicate with STATE STAFF to develop investigation plan.
  • Document all discussions and outcomes. With care, communicate results to person bringing the complaint and any accused



Investigation and Reporting Guidelines for BSM Staff
Incident Reporting Document for BSM Staff



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